Primo RV Centre in Ottawa sought to revolutionize their digital strategy and enhance the customer experience, particularly during the off-season. Santi Rios, representing Primo RV, aimed for a solution that could deliver highly qualified leads, streamline paperwork, and accelerate the credit approval process while building customer trust.
Like many RV dealerships, Primo RV faced the challenge of generating consistent, high-quality leads, especially during quieter months. They also needed to simplify sensitive paperwork and ensure compliance with privacy regulations, all while empowering customers with transparency in the credit approval process.
Introduced during the off-season, AVA™ Credit immediately delivered impressive results. Santi highlights AVA™'s ability to deliver highly qualified leads, streamline sensitive paperwork, and accelerate the credit approval process. One of the standout features for Primo RV is how AVA™ empowers customers to view a snapshot of their credit bureau without impacting their credit score—building trust and transparency. From the dealership side, Santi emphasizes how the AVA™ backend simplifies managing incoming credit applications, organizing paperwork, and handling sensitive customer information, all while helping the business stay compliant with privacy regulations.
AVA™ Credit has delivered remarkable results for Primo RV Centre:
Santi describes it as "a very simple process" for both clients and business managers and wholeheartedly recommends AVA™ to other dealerships.
Primo RV Centre considers AVA™ Credit a transformative platform that has significantly boosted their lead generation, streamlined operations, and fostered a transparent, trusting relationship with customers. Its ease of use and powerful capabilities make it an essential tool for RV dealerships looking to thrive.
