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May 7, 2025

Reviving Your Dealership’s Social Media

Reading Time: 4 Minutes
Reviving Your Dealership’s Social Media

Social media might not sell cars directly—but it does sell trust, awareness, and attention. And in today’s digital-first marketplace, those are three things no dealership can afford to ignore.

But let’s be real: many dealerships let their social media fall flat. Maybe posts are inconsistent. Maybe your content feels repetitive. Or maybe your followers just aren’t engaging anymore. The good news? A social revival doesn’t have to mean a total overhaul.

Here are 6 fast, effective strategies to breathe new life into your dealership’s social media presence—and get more eyes, clicks, and customers coming your way.

1. Audit, Don’t Abandon

Before you dive into new content, take a quick inventory of what’s working—and what’s not. Which posts got the most likes or comments in the past? What kind of content flopped?

Use these insights to inform your new strategy. Look for patterns in:

  • Post timing (when are people engaging?)
  • Content format (photos vs. video vs. links)
  • Topics (behind-the-scenes, inventory highlights, financing info)

Pro tip: Don’t delete old posts—they show authenticity. But clean up broken links, outdated promotions, or irrelevant stories.

2. Reintroduce Your Team

People buy from people. One of the quickest ways to re-engage followers is to humanize your dealership. Introduce (or reintroduce) your staff through casual “meet the team” posts or Instagram stories.

Try things like:

  • “5 Questions with [Name]” video shorts
  • Birthday shout-outs
  • Salesperson of the month features
  • First car sold stories

This content boosts engagement and trust. It gives your audience real faces to connect with before they ever walk through the door.

3. Show, Don’t Just Sell

If your feed is a nonstop stream of inventory posts, it’s no wonder engagement is down. It’s not that inventory doesn’t matter—it’s just how you present it.

Instead of only posting “For Sale” messages, mix in:

  • Test drive reactions
  • Feature spotlights (e.g., “Why this SUV’s hands-free tailgate is a game-changer”)
  • “Car of the Week” reels with a salesperson explaining why it’s a great buy

Let your audience feel the experience—not just see the sticker price.

4. Educate with Confidence

Your customers are asking questions—they’re just not always asking you. Use social media to become their go-to source for quick, helpful info.

Post short educational content like:

  • “3 Things to Know Before Financing a Car”
  • “How Trade-In Values Are Determined”
  • “What’s the Difference Between Prime and Subprime?”

This is where AVA™ Credit and MatchBook can shine—show how your dealership is tech-savvy and customer-first by sharing how these tools help people find financing options faster and smarter.

5. Jump on Local Trends & Community Moments

Revive your feed by reconnecting with your local audience. Social media is social, after all—and your dealership is a pillar of the community.

Ideas:

  • Partner with a local coffee shop or charity
  • Post about community events or high school sports
  • Shout out local customers (with permission!)
  • Celebrate regional holidays or weather moments with humor

These posts might not “sell” in the traditional sense—but they build affinity, which is just as valuable long term.

6. Make Engagement a Two-Way Street

If you’re only posting and not replying, reacting, or commenting—you’re missing half the point.

Encourage interaction by:

  • Asking simple questions: “What was your first car?” or “Which color would you choose?”
  • Running quick polls: “Winter tires or all-season—what’s your go-to?”
  • Responding to every comment, DM, and tag

Social media algorithms reward activity. The more you engage, the more your posts will be seen.

Bonus Tip: Use Video (Even If It's Just iPhone Quality)

You don’t need a film crew to win at social. Raw, behind-the-scenes clips often outperform slick ads. Start with:

  • 15-second walkarounds
  • A salesperson explaining financing myths
  • Quick tips on getting pre-qualified with AVA

Don’t overthink it. Just press record, keep it authentic, and let your team’s personality come through.

Final Thoughts: It’s Not Too Late to Reignite Your Social Strategy

Even if your dealership’s social accounts have been quiet—or robotic—it only takes a few fresh posts and real engagement to start building momentum again.

Social media is a long game, but with the right mix of education, authenticity, and community focus, you can turn passive followers into active leads.

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