Last Updated: February 24, 2025
These AVA Credit - Equifax Subscriber Terms (the "Equifax Subscriber Terms") are entered into by and between you ("Subscriber") and FINVIN AI INC. dba Autocorp ("VAB").
SUBSCRIBER ACKNOWLEDGES AND AGREES THAT: (A) BY EXECUTING THE MASTER SERVICES AGREEMENT BETWEEN SUBSCRIBER AND VAB ("MSA"), SUBSCRIBER WILL RECEIVE, THROUGH VAB, THE EQUIFAX INFORMATION SERVICES (AS DEFINED BELOW), (B) SUCH SERVICES WILL BE SUBJECT TO THE VALUE-ADDED BROKER AGREEMENT ("VAB AGREEMENT") BETWEEN VAB AND EQUIFAX INFORMATION SERVICES LLC ("EQUIFAX"), THE MSA, AND THE TERMS DESCRIBED IN THESE EQUIFAX SUBSCRIBER TERMS (COLLECTIVELY, THE "AGREEMENT"), AND (C) IF SUBSCRIBER DOES NOT AGREE TO THESE EQUIFAX SUBSCRIBER TERMS, SUBSCRIBER MAY NOT ACCESS OR USE THE EQUIFAX INFORMATION SERVICES.
1. General Agreement
- 1. Scope of these Equifax Subscriber Terms.
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These Equifax Subscriber Terms consist of the general terms set forth in the body of these Equifax Subscriber Terms, Part 1 (State Compliance Matters), Part 2 (Equifax Information Services Additional Terms and Conditions) and Part 3 (Notice to Users of Consumer Reports: Obligations of Users Under the FCRA).
If there is a conflict between the general terms and conditions and any Part, the provisions of the Part will govern and control. These Equifax Subscriber Terms apply to every kind of information, software or service provided by Equifax to VAB for provision to Subscriber (collectively, the "Equifax Services" or "Equifax Information Services," consisting of "Equifax Information").
- 2. Users.
- Equifax Information Services will be requested only for Subscriber's exclusive use.
- 3. FCRA Certification.
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Subscriber certifies that it will order Equifax Information Services that are consumer reports, as defined by the Federal Fair Credit Reporting Act, 15 U.S.C. 1681 et. seq., as amended (the "FCRA"), only when Subscriber intends to use the consumer report:
- in accordance with the FCRA and all state law FCRA counterparts, and
- for one of the following FCRA permissible purposes:
- in connection with a credit transaction involving the consumer on whom the consumer report is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer;
- in connection with the underwriting of insurance involving the consumer;
- as a potential investor or servicer, or current insurer, in connection with a valuation of, or an assessment of the credit or prepayment risks associated with, an existing credit obligation;
- when Subscriber otherwise has a legitimate business need for the information either in connection with a business transaction that is initiated by the consumer, or to review an account to determine whether the consumer continues to meet the terms of the account;
- for employment purposes.
- 4. Access.
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Subscriber is responsible for providing and installing all hardware and software at its facilities necessary to access the Equifax Information Services through VAB. Subscriber shall request assistance from VAB with defining hardware or software needs or configuring Subscriber's ingestion of the Equifax Information within the Equifax Services. Equifax will provide reasonable consultation as needed.
- 5. License of Information.
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Equifax grants a non-exclusive license to Subscriber to use the Equifax Services and associated Equifax Information only as described in these Equifax Subscriber Terms. Subscriber may reproduce or store the Equifax Information solely for its own uses in accordance with these Equifax Subscriber Terms, and will hold all Equifax Information licensed under these Equifax Subscriber Terms in strict confidence and will not reproduce, reveal or make it accessible in whole or in part, in any manner whatsoever, to each other or any others unless required by law;
provided, however, that Subscriber, as applicable, may discuss information in a consumer report with the subject of that consumer report when Subscriber has taken adverse action against the subject based on the consumer report.
Subscriber will not provide a copy of the consumer report to the consumer, unless required by law or approved in writing by Equifax, except where this contractual prohibition would be invalid.
Subscriber will refer the consumer to Equifax whenever the consumer disputes information in an Equifax consumer report disclosed by Subscriber.
Subscriber will not interpret the failure of Equifax to return information regarding the consumer's eligibility for a credit service as a statement regarding that consumer's credit worthiness, because that failure may result from one or more factors unrelated to credit worthiness.
- 6. Compliance with Laws.
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Subscriber will comply with applicable federal and state laws, rules and regulations relating to such party's performance of its obligations under these Equifax Subscriber Terms including, but not limited to, all applicable state and federal consumer financial protection laws, the FCRA and state law counterparts, and the Gramm-Leach-Bliley Act. In addition, Subscriber shall not engage in any unfair, deceptive, or abusive acts or practices.
- 7. Audits.
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In order to determine Subscriber's compliance with these Equifax Subscriber Terms, VAB, Equifax or its designated representative shall have the right, from time to time, to:
- upon reasonable notice to Subscriber, enter into Subscriber's facilities during normal business hours, and conduct on-site audits of Subscriber's practices and procedures relating to Subscriber's request for and use of consumer reports;
- conduct audits by mail, email or similar electronic means that may require Subscriber to provide documentation regarding permissible purposes for particular consumer reports ordered by Subscriber.
Subscriber shall promptly provide Equifax with copies of or access to all requested documents and records and use reasonable efforts to otherwise cooperate with Equifax in all such audits.
- 8. Processing Locations.
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For the purposes of this section, "Processing" means accessing (including access to view), transmitting, using or storing the Information Services and all information and data provided or obtained through use of the Information Services (the "Equifax Information").
Subscriber may Process the Equifax Information from the United States, Canada, and the United States territories of American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U. S. Virgin Islands (collectively, the "Permitted Territory").
Subscriber must notify Equifax directly or through VAB at least thirty (30) days prior to Processing the Equifax Information from a location outside of the Permitted Territory, in accordance with the notice requirements described in this Agreement. Equifax reserves the right to deny any such request for reasons including, without limitation, regulatory requirements, security concerns, or existing contractual obligations.
Notwithstanding the foregoing, Subscriber is prohibited from Processing Equifax Information from an Embargoed Country. "Embargoed Country" means any country or geographic region subject to comprehensive economic sanctions or embargoes administered by OFAC or the European Union.
- 9. Service Providers.
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Except with respect to VAB, Subscriber must notify Equifax directly or through VAB at least thirty (30) days prior to utilizing a third party, including a cloud service provider, to process, transmit, or store the Equifax Information (each, a "Service Provider") in accordance with the notice requirements described in these Equifax Subscriber Terms.
Equifax reserves the right to deny the use of a Service Provider for reasons including, without limitation, regulatory requirements, security concerns, existing contractual obligations or failure of such Service Provider to execute such agreements with Equifax as Equifax may require.
Subscriber will monitor Service Providers to ensure compliance with the security requirements of these Equifax Subscriber Terms.
Notwithstanding anything to the contrary herein, Subscriber will at all times be responsible for and remain liable to Equifax for any and all damages of any kind or nature whatsoever that may arise from or relate to the acts or omissions of Service Provider.
2. Pricing
Subscriber will be charged for the Equifax Information Services by VAB, which is responsible for paying Equifax for the Equifax Information Services, inclusive of product fees, taxes and regulatory recovery fees.
3. Termination of Services
- 1. Either VAB or Equifax may, in its own discretion, immediately suspend or terminate Subscriber's access to the Equifax Services based on a reasonable belief that Subscriber has:
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Either VAB or Equifax may, in its own discretion, immediately suspend or terminate Subscriber's access to the Equifax Services based on a reasonable belief that Subscriber has:
- violated applicable law or regulation, including the FCRA,
- materially breached the terms of these Equifax Subscriber Terms, or
- violated the "Data Security" Section of these Equifax Subscriber Terms.
VAB's or Equifax's reasonable belief for purposes of the foregoing right may be premised upon Subscriber's failure to provide requested or sufficient documentation pursuant to, or otherwise frustrate any audit or review permitted under, the "Audit" Section or otherwise under these Equifax Subscriber Terms.
- 2. Notwithstanding anything to the contrary in these Equifax Subscriber Terms, if the continued provision of all or any portion of the Equifax Services becomes impossible, impractical, or undesirable due to:
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Notwithstanding anything to the contrary in these Equifax Subscriber Terms, if the continued provision of all or any portion of the Equifax Services becomes impossible, impractical, or undesirable due to:
- a change in applicable federal, state or local laws or regulations,
- maintenance of products and services with current industry standards as determined by Equifax in its reasonable judgment,
- circumstances imposed by Equifax's third party vendors or data sources, or
- a change in Equifax's policies relating to compliance with law and/or data security,
Equifax may either:
- cease to provide the affected services within, or pertaining to persons residing within, the affected jurisdiction, or
- establish new prices which will apply to the affected services when provided or delivered within, or pertaining to persons residing within, the affected jurisdiction, which prices will be reasonably calculated to cover the costs incurred by Equifax in complying with the applicable laws or regulations or circumstances imposed by third party vendors and will become effective on the date specified in such notice unless Subscriber objects in writing, in which case Equifax may exercise its rights under clause (a) above.
Equifax will attempt to provide written notice of its actions to VAB as far in advance of the effective date as is reasonably possible under the circumstances.
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Termination or suspension of the Equifax Services pursuant to this Section shall not relieve VAB of its obligation to pay all fees that have accrued or are otherwise owed to Equifax for Subscriber's usage of the Equifax Services.
4. Warranty, Indemnification and Limitation of Liability
- 1. Disclaimer.
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Subscriber shall employ decision-making processes appropriate to the nature of the transaction and in accordance with industry standards, and Subscriber will use the Equifax Services only for the purposes set forth in the terms stated in these Equifax Subscriber Terms. Subscriber is solely responsible for all results of its use of the Equifax Services.
TO THE MAXIMUM EXTENT ALLOWABLE BY LAW, ALL EQUIFAX SERVICES AND EQUIFAX INFORMATION ARE PROVIDED BY EQUIFAX THROUGH VAB ON AN "AS-IS," AS-AVAILABLE BASIS, AND EQUIFAX, AND ITS DATA PROVIDERS AND SUPPLIERS HEREBY DISCLAIM ANY AND ALL PROMISES, REPRESENTATIONS, GUARANTEES, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITH RESPECT TO THE ACCURACY, COMPLETENESS, CURRENTNESS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OF THE EQUIFAX SERVICES AND EQUIFAX INFORMATION.
IN NO EVENT WILL EQUIFAX, OR ITS DATA PROVIDERS AND SUPPLIERS BE LIABLE TO SUBSCRIBER FOR ANY LOSS OR INJURY RELATING TO, ARISING OUT OF, OR CAUSED IN WHOLE OR IN PART BY, ITS ACTS OR OMISSIONS, EVEN IF NEGLIGENT, RELATING TO THE ACCURACY, CORRECTNESS, COMPLETENESS, OR CURRENTNESS OF THE EQUIFAX SERVICES OR EQUIFAX INFORMATION.
Subscriber recognizes that accessing Equifax's consumer credit database with additional information or different identification information on a consumer, or at a different time from a prior request for information, may result in file content different from that on the date of the original access.
- 2. Indemnification.
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Subscriber shall indemnify, defend, and hold harmless Equifax and its affiliates and their respective directors, officers, and employees from, and against, any loss, damage, cost, liability, and expense (including reasonable attorneys' fees) (collectively, "Losses"), arising from or relating to the investigation, defense, settlement, or satisfaction of claims or causes of action alleged, or asserted by, a third party or investigations, allegations or enforcement actions asserted by government regulators to the extent arising out of or relating to:
- Subscriber's use of the Equifax Services or associated Equifax Information by Subscriber in any manner other than as expressly permitted by the terms in these Equifax Subscriber Terms or the terms stated in the MSA or otherwise provided specific to one or more Equifax Services;
- the use, operation, or combination of the Equifax Services with software, data, equipment, specifications, or materials not provided by Equifax;
- any breach by Subscriber of the terms in these Equifax Subscriber Terms relating to confidentiality, data security, or compliance with laws;
- any personal injury or death, or damage to, or loss of, tangible property to the extent caused by Subscriber's wrongful acts;
- Subscriber's willful misconduct.
- 3. Damages Exclusions and Limitation of Liability.
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IN NO EVENT WILL EQUIFAX BE LIABLE TO SUBSCRIBER UNDER ANY THEORY OR CIRCUMSTANCE FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, NOR SHALL EQUIFAX'S LIABILITY UNDER THESE EQUIFAX SUBSCRIBER TERMS OR WITH REGARD TO THE EQUIFAX SERVICES, FOR ANY AND ALL CLAIMS ARISING OUT OF, OR RELATED TO, THESE EQUIFAX SUBSCRIBER TERMS OR THE EQUIFAX SERVICES, EXCEED THE AMOUNT ACTUALLY RECEIVED BY EQUIFAX FROM VAB FOR SUBSCRIBER'S ORDERS OF THE EQUIFAX SERVICE CONNECTED WITH THE EVENT WHICH GAVE RISE TO LIABILITY.
5. Confidentiality
Except as otherwise set forth in the terms and conditions of these Equifax Subscriber Terms, Subscriber and Equifax, through its agreement with VAB, acknowledge that all other materials and information disclosed by a party ("Discloser") to the other party ("Recipient") in connection with the performance of these Equifax Subscriber Terms, including the terms of these Equifax Subscriber Terms and any pricing terms, consist of confidential and proprietary data (collectively, the "Confidential Information").
Each Recipient will hold the Confidential Information in strict confidence, and will restrict its use of Confidential Information to the purposes anticipated in these Equifax Subscriber Terms.
If the law or legal process requires Recipient to disclose Confidential Information, Recipient will notify the Discloser of the request unless legally prohibited from providing such notification to afford Discloser the opportunity to seek, at Discloser's sole cost and expense, a protective order or other remedy. Thereafter, the Discloser may seek a protective order or waive the confidentiality requirements of these Equifax Subscriber Terms, provided that Recipient may only disclose the minimum amount of information necessary to comply with the requirement.
Recipient will not be obligated to hold confidential any information from the Discloser which:
- is or becomes publicly known through no breach of the Recipient,
- is received from any person or entity who, to the best of Recipient's knowledge, has no duty of confidentiality to the Discloser,
- was already known to Recipient prior to the disclosure, and that knowledge was evidenced in writing prior to the date of the other party's disclosure, or
- is independently developed by the Recipient without using any of the Disclosers Confidential Information.
The rights and obligations of this Section V:
- with respect to confidential and proprietary data that constitutes a "trade secret" (as defined by applicable law), which includes without limitation all consumer report information received through the Equifax Information Services, will survive the termination of these Equifax Subscriber Terms for so long as such Confidential Information remains a trade secret under applicable law; and
- with respect to all other Confidential Information, will survive the termination of these Equifax Subscriber Terms for the longer of two (2) years from termination, or the confidentiality period required by applicable law.
Each party acknowledges that unauthorized disclosure or use of the Confidential Information by a party may irreparably damage the other party in such a way that adequate compensation could not be obtained from damages in an action at law. Accordingly, the actual or threatened unauthorized disclosure or use of any Confidential Information shall give the Discloser the right to seek injunctive relief restraining such unauthorized disclosure or use, in addition to any other remedy otherwise available (including reasonable attorneys' fees).
Each party hereby waives the posting of a bond with respect to any action for injunctive relief.
6. Data Security
This Section applies to any means through which Subscriber orders or accesses the Equifax Services. For the purposes of this Section, "Authorized User" means a Subscriber employee, contractor or agent that Subscriber has authorized to order or access the Equifax Services and who is trained on Subscriber's obligations under the terms of these Equifax Subscriber Terms with respect to the ordering and use of the Equifax Services and all Equifax Information, including Subscriber's FCRA and other obligations with respect to the access and use of consumer reports.
Subscriber shall maintain an information security program ("Program") that includes appropriate administrative, technical and physical safeguards (collectively, "Controls") reasonably designed to:
- ensure the security and confidentiality of the Equifax Services and associated Equifax Information;
- protect against any anticipated threats or hazards to the security or integrity of such information;
- protect against unauthorized access to or use of such information; and
- dispose of the Equifax Information from the Services in a secure manner.
Subscriber agrees that its Program has been developed in alignment with commercially recognized frameworks. Subscriber agrees that it will maintain the Program throughout the term of the agreement under which it accesses and uses Equifax Services, and that the Program includes written documentation of the Controls. Subscriber will monitor compliance with the obligations of this Section, and will immediately notify VAB and Equifax if Subscriber suspects or knows of any unauthorized access or attempt to access the Equifax Services.
Subscriber will, with respect to handling the Equifax Information:
- ensure that only Authorized Users can order or have access to the Equifax Services and take all necessary measures to prevent unauthorized ordering of or access to the Equifax Services or Equifax Information by any person other than an Authorized User for permissible purposes, including, without limitation, limiting the knowledge of the Subscriber security codes, member numbers, User IDs, and any passwords Subscriber may use to those individuals with a need to know. In addition, the User IDs must be unique to each person, and the sharing of User IDs or passwords is prohibited,
- ensure that Authorized Users are trained not to order consumer reports for personal reasons or provide consumer reports to third parties except as permitted by these Equifax Subscriber Terms and that any unauthorized access or use of consumer reports may subject them to civil and criminal liability under the FCRA, punishable by fines and imprisonment,
- ensure that secure authentication practices are utilized when accessing the Equifax Information Services, including but not limited to restricting access based on Authorized User location and only permitting access to the Equifax Information Services through Subscriber approved devices,
- ensure that Equifax Information is encrypted in transit with Advanced Encryption Standard (AES)-256 or an equivalent or better National Institute of Standards and Technology (NIST) approved cypher,
- use commercially reasonable efforts to secure Equifax Information at rest, including:
- encrypting all Equifax Information at rest in accordance with industry accepted encryption standards;
- separating Equifax Information from the Internet or other public networks by firewalls configured to meet industry accepted best practices;
- protecting Equifax Information through multiple layers of network security, including but not limited to, industry-recognized firewalls, routers, and intrusion detection/prevention devices (IDS/IPS);
- securing access (both physical and network) to systems storing Equifax Information;
- patching servers on a timely basis with appropriate security-specific system patches, as they are available,
- ensure that:
- all hard copy Equifax Information is stored in a secure manner;
- Equifax Information, including electronic and hard copy information, is securely destroyed when no longer needed for the Equifax Information Services;
- maintain documented policies to ensure compliance with the foregoing,
- not allow Equifax Information to be displayed via the Internet unless utilizing, at a minimum, a three-tier architecture configured in accordance with industry best practices,
- use commercially reasonable efforts to establish procedures and logging mechanisms for systems and networks that will allow tracking and analysis in the event there is a compromise, and maintain an audit trail history,
- provide prompt notification to Equifax of any change in address or office location where Equifax Information Services are or will be accessible, which location is subject to an onsite visit of the new location by Equifax or its designated representative, and
- in the event Subscriber has a Security Incident involving Equifax Information, Subscriber will notify Equifax as soon as possible, but in no event more than twenty-four (24) hours following the Security Incident, and:
- fully cooperate with Equifax in a security assessment process;
- promptly remediate any finding; and
- take all necessary actions to prevent a recurrence.
For purposes of this Section "Security Incident" means any suspected or actual breach, theft or unauthorized access, use, misuse, theft, vandalism, modification or transfer of or to Equifax Information Services or Equifax Information.
If Equifax reasonably believes Subscriber has violated this Section, Equifax may, in addition to any other remedy authorized by these terms, with reasonable advance written notice to Subscriber and at Equifax's sole expense, conduct, or have a third party conduct on its behalf, an audit of Subscriber's facilities, security practices and procedures to the extent Equifax reasonably deems necessary, including an on-site inspection, to evaluate Subscriber's compliance with the data security requirements of this Section.
7. Miscellaneous
- 1. Assignment.
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Equifax may assign its benefits under the terms of this Part or any rights or obligations under these Equifax Subscriber Terms to an entity that is controlled by, controls or is under common control with Equifax. Otherwise, neither these Equifax Subscriber Terms, nor any rights or obligations under it may be assigned or transferred, by operation of law or otherwise, by Subscriber or Equifax without the written consent of the other, which consent shall not be unreasonably withheld.
- 2. Waiver of Jury Trial.
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Equifax and Subscriber hereby waive the right to trial by jury of any action, suit, proceeding, dispute, claim or controversy arising out of or relating to these Equifax Subscriber Terms or Equifax Services.
- 3. Notices.
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Notices must be in writing, must be delivered according to clause (a) or (b) below, and must be delivered to Equifax, Attn: Contract Administration, 1550 Peachtree Street, NW, Atlanta, GA 30309 and to Subscriber through VAB or at the address set forth on the Equifax application for service provided by VAB, or to such other address as either party may designate by notice in accordance with this provision. All notices under these Equifax Subscriber Terms will be deemed given on the date of delivery:
- by a nationally recognized overnight courier, or
- by certified mail, return receipt requested.
- 4. Force Majeure.
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Neither Subscriber nor Equifax will be liable to the other by reason of any failure or delay of performance, whether foreseen or unforeseen, hereunder (except failure to pay any amount when due) if such failure arises out of causes beyond the non-performing party's reasonable control, including, but not limited to, governmental action, emergency regulations, sabotage, riots, vandalism, labor strikes or disputes, acts of God (e.g., fire, flood inclement weather, epidemic, or earthquake), war or act of terrorism, electrical failure, mechanical failure, major computer hardware or software failures, equipment delivery delays, or acts of third parties.
- 5. Applicable Law.
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These Equifax Subscriber Terms will be governed and interpreted by the laws of the State of Delaware, without regard to principles of conflicts of law.
- 6. Third Party Beneficiary.
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Subscriber and VAB acknowledge and agree that Equifax is a third party beneficiary with rights to fully enforce the terms set forth in these Equifax Subscriber Terms. Subscriber and VAB further acknowledge and agree that Equifax's rights with respect to these Equifax Subscriber Terms unconditional rights that shall survive the termination for any reason.