Automotive Customer Experience

Automotive Customer Experience

 
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Tips for enhancing the customer journey, building trust, and delivering memorable experiences at your dealership.

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Texting Do’s and Don’ts for your Car Dealership
Automotive Customer Experience
October 8, 2024

Texting Do’s and Don’ts for your Car Dealership

In 2024, texting is one of the most common forms of communication.

The Characteristics of a Good Salesperson and a Great Salesperson
Automotive Customer Experience
August 23, 2024

The Characteristics of a Good Salesperson and a Great Salesperson

Just like any skill, there are people who are good at selling cars and there are people who are great.

The Three Most Important Things Customers Look For
Automotive Customer Experience
July 31, 2024

The Three Most Important Things Customers Look For

As a salesperson, it’s your job to know your product, sell your product and make your customers happy.

The Best Digital Communication Channels for Car Dealerships in 2025
Automotive Customer Experience
July 17, 2024

The Best Digital Communication Channels for Car Dealerships in 2025

Master text, chat, video & social to boost engagement and sell more cars at your dealership in 2025.

Following Up With The Customers That Abandon the Digital Experience
Automotive Customer Experience
May 27, 2024

Following Up With The Customers That Abandon the Digital Experience

One thing is becoming increasingly clear; digital retail is becoming a permanent staple in automotive.

5 Reasons for a Customer to Choose Your Dealership
Automotive Customer Experience
May 21, 2024

5 Reasons for a Customer to Choose Your Dealership

Have you ever thought about what separates you from other local dealerships?

7 Ways to Make Your Customer’s Experience A Great One
Automotive Customer Experience
April 10, 2024

7 Ways to Make Your Customer’s Experience A Great One

Buying a car can be an overwhelming experience, but it's your job to keep your customers at ease.

The Elephant in the Room When Shopping for a Car 🚗
Automotive Customer Experience
November 4, 2022

The Elephant in the Room When Shopping for a Car 🚗

It's estimated over 93% of automotive deals require some form of leasing or financing.