Selling cars isn’t just about inventory and pricing—it’s about connection. The words your sales team uses can mean the difference between a test drive and a walk-off. The best dealerships know that great phrasing isn’t pushy or gimmicky—it’s persuasive, intentional, and tailored to the buyer.
Whether your team is working leads in-store or following up through AVA™, these seven high-impact phrases can help boost average sale values, build trust faster, and close more deals. Let’s break them down.
Why it works: It shifts the conversation away from price and toward value. You're positioning the vehicle as a solution, not just a product.
Too many salespeople start with horsepower or monthly payments. This phrase reframes the conversation to focus on the buyer’s needs—whether that’s cargo space for hockey gear, safety for school runs, or comfort for long commutes.
Power tip: Use this phrase early in the conversation. It builds rapport and invites customers to open up about what really matters.
Why it works: This phrase introduces social proof. People are naturally drawn to what others are doing—especially when unsure.
By positioning a recommendation as something others like them have chosen, you reduce pressure while increasing credibility. This is especially effective during upsell moments (e.g., extended warranties, higher trims, or service packages).
Power tip: Use real customer examples to strengthen the effect. “Most of our customers who tow a trailer go with the FX4 package for better handling.”
Why it works: It shifts control to the buyer while opening the door for transparency—a top trust-builder in today’s market.
Consumers hate surprises. This phrase invites deeper engagement in the financing process and is a perfect segue into tools like AVA Credit, which allows for instant pre-qualifications and real-time payment breakdowns based on the customer’s credit profile.
Power tip: Use this phrase after discussing total cost or monthly payments to show your dealership is transparent, not transactional.
Why it works: This is a subtle scarcity play—and scarcity drives action.
No one wants to miss out on a good deal or the perfect car. By communicating that inventory is limited, you spark urgency without pressure. Just make sure it’s true—today’s digital shoppers can smell fake scarcity a mile away.
Power tip: Combine this with AVA MatchBook to show the buyer their exact vehicle eligibility—nothing lights a fire like seeing that they qualify and there’s only one match left.
Why it works: This phrase tells the buyer you’re on their side—and aligns your goals with theirs.
Most customers are wary of the finance conversation. This statement lowers resistance by emphasizing flexibility and a no-pressure approach. It also sets the stage for digital tools like AVA Credit, which allow your team to qualify customers and match vehicles to their financial profile within seconds.
Power tip: Drop this early when a customer hesitates—it reassures and keeps the momentum going.
Why it works: This digs into purpose and encourages emotional storytelling from the customer.
By asking this, you help the buyer picture life after the purchase. It’s not about specs—it’s about solutions: driving to the cottage, hauling tools, or picking up the kids from daycare in a car they feel proud of.
Power tip: Use the answers to build a story. “Since you said road trips matter, let me show you something with great fuel economy and comfort.”
Why it works: This reinforces partnership, not a pitch.
It acknowledges that customers have financial boundaries and aspirations—and it shows you’re there to help them achieve both. This is the kind of phrasing that leads to trust and referrals.
And with tools like AVA MatchBook, your sales team can instantly match credit-approved customers to in-stock vehicles that align with both their budget and preferences. It’s not a guessing game—it’s a guided solution.
Power tip: Keep this phrase in your back pocket when transitioning between the discovery phase and the sales presentation.
Selling isn’t about scripts—it’s about impact. With the right words, your team builds confidence, addresses objections, and makes buyers feel seen, heard, and guided.
At Autocorp.ai, we help dealerships like yours do exactly that. With tools like AVA Credit and MatchBook, your sales team can stop guessing and start matching every buyer with the right car—and the right financing—faster than ever.